Build The Systems That Scale Your Vision.
Solutions that solve long-term problems in operations, alignment, and leadership.
$7M Revenue Recovered in under 6 months. A process and reporting audit at a health insurance company surfaced multiple members who had never been billed. We recovered the revenue and corrected the process so it couldn’t recur. *
200% Capacity increase without burning out teams and a 90% Cycle Time Reduction in critical processes. A 48-week backlog cut to 30 days in under 6 months through process improvement and a system rebuild.*
Doubled Revenue in 4 months. Reported by the business owner of a busy automotive shop after productivity tracking finally showed him where his team’s capacity was actually going.*
*Client confidentiality prevents me from naming specific clients.
This is what happens when the chaos actually gets fixed instead of managed around.
Ops Cleanup
Structure for Scale
Best For:
Founders, COOs, or teams in chaos who are growing fast and dropping balls.
Org chart & role clarity- who's doing what, and who shouldn't be.
SOP starter pack- templates and quick builds for 3–5 core functions.
Weekly strategy call + real-time support.
CRM/system optimization, design, and build, with KPI dashboards.
Built on the same System Stability Model taught in Systems Over Heroes™. The difference is I help you install it directly instead of just teaching it.
Leadership Development Sprints
Best For:
Companies with strong players but culture cracks, stalled growth, or no cohesion.
The Alignment Accelerator
30-day team alignment sprint (2 trainings + 2 facilitated leadership sessions).
Communication tools and training.
Clear expectations and accountability systems.
Plug-and-play manager check-in guide.
Draws on the same emotionally intelligent leadership tools taught in The Crime of Initiative™, applied directly to your leadership team's actual dynamics.
Goal Alignment Intensive
Get Everyone Rowing in the Same Direction
Best For:
Founders and execs frustrated that team output doesn’t match the vision.
Deep-dive on org vision and current state.
Cascading goal-setting framework with built-in KPIs.
Department-level goal-setting sessions.
Templates for tracking, review, and roll-out.
Uses the same BHAG-to-metric cascade taught in Empowered Employee Growth™, built for your organization's actual numbers, not a generic template.
Why Rhonda Lea
Certified Lean Six Sigma Black Belt (LSSBB) and 2025 IAOTP Top Transformation Leader of the Year in Strategic Operations, Rhonda has spent her career leading teams through change and crisis, recovering $7M in lost revenue, doubling client revenue in four months, and expanding team capacity 200%, across healthcare, manufacturing, nonprofit, finance, and franchise organizations. Her strategies were forged in the fire of real leadership environments, not built in a classroom, including the toxic dynamics she navigates in her upcoming book, How Dare She? She now brings these same battle-tested methods to corporate and association clients who are ready to scale the chaos instead of just surviving it.
Ready to stop firefighting and start building?
Book a FREE 30-minute audit and she’ll pinpoint which engagement actually solves your specific challenges before you commit to anything.